Frank Smith Online

"It was indeed a pleasure..."

Dear, Mark Sampson
It was indeed a pleasure to purchase a car from your dealership. We were looking for a good used Toyota because they have a great reputation ans we believe that your dealership is living up to the Toyota's reputation as well.

My wife and I were helped in our purchase of a 2006 Avalon by Tracy Gibbs, a new sales rep. with a terrific personality for assisting buyers. He was just learning your cars and did not try to snow us on this fact, so we got along just fine. Also helping Tracy with the sale was Sales Manager Juan Rodriguez. He is a fair negotiator and we were pleased with the deal that we struck with him for our car.

When your Service Manager Alex Palacios needed to get involved for parts that were not immediately available (we were on a tight schedule over the Thanksgiving week), we were glad to see that he made the parts appear at the shop in the to get the car done the day before Thanksgiving.

All in all, we commend your staff for taking care of us and keeping us informed immediately when there was a delay. You have an awesome team and should be proud of their service to customers.

All the best,

N. Carbajal 

N. Carbajal,Frank Smith Toyota

"Best Ever! "

"Special thanks to Eddy for getting me a great deal on my new Scion xB. Hands down, the most knowledgeable and customer-oriented auto sales person I have ever delt with! Thanks to the dealership for making this the FASTEST transaction ever. ( Left lot with new car 1 hour after starting negotiations! )"

LOVE MY NEW CAR!!!

JUST TO SAY THANK YOU.   MY EXPERIENCE WAS EXCELLENT.  I DID NOT FEEL PRESSURED BY YOUR SALESMAN MR. CARLOS NINO OR YOUR FINANCE MANAGER MR. CORTEZ.  

 AGAIN,

 THANK YOU AND I LOVE MY CAR!

Sylvia Carrizales.

Tony Vargas